Snow & Ice

Well, here in Indiana we were hit with a snow & ice storm a few days ago and many people in our firm were unable to make it into the office.  So we had a record number of users working from home over VPN.  Our HelpDesk person was able to make it in (thanks to public transportation) and was bombarded with calls about users being unable to login to VPN.  I am not ashamed to admit that some things get overlooked during the account creation process (which is not my responsibility mind you) and this is one of them.

Remote Access Permission (Dial-Up or VPN)

Remote Access Permission

So the problem was that for some reason the Remote Access Permissions were set to Deny Access for a small minority of end users.  Not a big deal to fix but annoying nonetheless.  So this issue made me consider a long-term solution which would be to make changes to the account creation process and ensure that these settings are set correctly.  Furthermore, I wanted to know how to find out who in our Active Directory does not have Remote Access/VPN. Read the rest of this entry »